Describe what has happened
Explain whether the problem affects the whole property, one circuit or particular equipment. Useful details include when it began, whether protection has tripped and whether there are signs of damage. Do not ask tenants to remove electrical covers or keep resetting a circuit that repeatedly trips.
- Full address, property type and tenant or agent contact.
- Affected rooms, circuits or equipment and when the issue started.
- Any recent electrical work or relevant inspection findings.
- Who can approve investigation and any further repairs.
Planning a visit in Bishopston & Horfield
If the installation has been altered by previous owners or occupiers, share any available certificates and circuit information. These records can help clarify what needs checking during the visit.
Investigation and agreed repairs
Fault finding establishes what is happening before a repair is specified. Some problems can be resolved during the agreed visit; others require parts, further investigation or a separately authorised scope. Discuss access, likely disruption and how findings will be communicated to the landlord or managing agent. Urgent attendance times depend on confirmed availability.
Questions about this service
Can the tenant contact you directly?
A tenant can describe the problem, but tell us who is responsible for approving the work and arranging payment before the appointment.
Will a fault visit replace an EICR?
No. Investigating a reported fault and carrying out a periodic electrical inspection are different scopes of work. Arrange any wider inspection separately.
Related services
For the wider service, see landlord emergency electricians. You may also need landlord electrical services, landlord EICR inspections.
Discuss your property
Tell us about your Bishopston & Horfield property and the work required. Call 07943 951993 or make an enquiry to discuss the next step and availability.
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